Have an Issue?
Thank you for choosing Citywide Goods! If something didn’t work out with your order, we’re here to help. Follow the steps below to quickly submit a return or refund request.
Click the link provided below to access our Return/Refund Request Form:
📋 1. Fill out the form with the following details:
Order info: Your order number and any details related to your purchase.
Issue description: Briefly explain what went wrong with the product.
Photos: If possible, attach photos to help show the issue — it makes it easier for our team to understand the problem.
✅ 2. Review before submitting to ensure all info is correct & complete.
🚀 3. Submit the form and we'll take it from there.
Once we receive your request, our team will review it and get back to you with a resolution. We aim to process returns/refunds as quickly as possible.
Still need help? Don't hesitate to reach out to our customer support team at support@citywidegoods.com
Thanks for repping Citywide📍